EPOS Now Review: All-in-One POS Solutions for Businesses

EPOS Now stands tall as a titan in the point-of-sale arena. Nestled in the UK, it serves retail, hospitality, and service businesses with flair. Offering cloud-based POS solutions, it transforms mundane transactions into seamless experiences.

With integrated payments and advanced analytics, your operations can run very smoothly. It’s a treasure trove of tools designed to enhance efficiency and amplify sales.

Famed for its user-friendly interfaces and tailor-made features, EPOS Now adapts and grows with your needs. Scalability and versatility are its key features, making it a top choice for businesses of any size.

Get ready to explore EPOS Now! We’ll cover its features, pricing, user experience, industry fit, and overall performance.

Key Findings

Pros

Comprehensive POS Solution:

Includes sales tracking, inventory management, and reporting.

Cloud-Based Platform:

Access data remotely from any device.

Wide Industry Compatibility:

Ideal for retail, hospitality, and service businesses.

Flexible Payment Integrations:

Supports multiple payment methods.

User-Friendly Interface:

Easy to set up and navigate.

Third-Party Integrations:

Connects with accounting, marketing, and eCommerce platforms.

Real-Time Reporting:

Provides instant insights into sales and performance.

Cons

Hardware Costs Can Add Up:

Requires separate purchases for accessories.

Subscription-Based Pricing:

Ongoing monthly fees.

Limited Customisation for Smaller Businesses:

Some advanced features may not be cost-effective for small businesses.

Customer Support Limitations:

Mixed reviews on support responsiveness.

Add-On Costs:

Certain features require extra payments.

About EPOS Now

Established in 2011 and nestled in Norwich, UK, EPOS Now shines brightly. As a front-runner in cloud-based POS solutions, we empower over 30,000 businesses worldwide. Our mission? To simplify sales, streamline inventory, and enhance customer data management. With our innovative point-of-sale systems, businesses thrive effortlessly.

Mission and Values

EPOS Now aims to:

Simplify Business Operations:

Provide intuitive POS solutions for all business sizes.

Enhance Efficiency:

Use cloud-based technology for real-time data access.

Empower Businesses with Insights:

Offer detailed reporting and analytics.

Support Growth:

Help businesses scale with flexible tools and integrations.

Features and Benefits

EPOS Now has a full set of POS solutions for retail, hospitality, and service businesses. Its platform combines cloud-based software, hardware, and integrations to enhance business efficiency.

1. Cloud-Based POS System

EPOS Now’s core POS solution provides businesses with:

Real-Time Sales Tracking:

Monitor transactions and revenue in real-time.

Inventory Management:

Track stock levels, manage products, and automate reordering.

Customer Management:

Store and analyse customer data for loyalty programs.

Employee Management:

Manage staff performance and scheduling.

2. Payment Processing

EPOS Now offers flexible payment solutions, including:

EPOS Now Payments:

In-house payment processing service.

Third-Party Payment Providers:

Supports PayPal, Worldpay, Zettle, and more.

Contactless and Mobile Payments:

Accepts Apple Pay, Google Pay, and NFC payments.

Integrated Billing:

Automated invoice generation and payment tracking.

3. Real-Time Analytics and Reporting

The platform offers detailed business insights, including:

Sales Reports:

View daily, weekly, and monthly sales trends.

Profit Margins:

Monitor revenue, expenses, and net profits.

Product Performance:

Identify top-selling and underperforming items.

Employee Productivity:

Track staff sales performance.

Custom Reports:

Generate tailored business reports.

4. Inventory Management

EPOS Now’s inventory tools help businesses:

Track Stock in Real Time:

Monitor current inventory levels.

Automate Reordering:

Set thresholds for automatic stock replenishment.

Product Categorisation:

Organise products by category, price, or supplier.

Bulk Import and Export:

Simplifies large-scale inventory management.

5. Customer Loyalty and Marketing

EPOS Now offers customer loyalty and marketing features, including:

Customer Profiles:

Store purchase history and preferences.

Loyalty Programs:

Create reward programs to boost customer retention.

Promotions and Discounts:

Automate discounts and special offers.

Email and SMS Marketing:

Send targeted promotional campaigns.

6. Hardware Solutions

EPOS Now offers compatible hardware, including:

POS Terminals:

Touchscreen systems with intuitive interfaces.

Receipt Printers:

For quick and accurate billing.

Barcode Scanners:

Speed up checkout processes.

Cash Drawers:

Secure cash storage with automated controls.

Quality & Performance

Hardware Durability: EPOS Now offers robust touchscreen terminals, receipt printers, and barcode scanners for smooth operations.
Software Reliability: Real-time updates and cloud synchronisation ensure seamless access to data.
Performance Speed: Transactions process quickly with minimal lag.

User Experience

Ease of Use

Intuitive interface: Simple dashboard with drag-and-drop customisation.
Mobile Access: Cloud-based system enables remote business management.
Quick Setup: Fast onboarding for new users.

Customer Support

24/7 availability via phone, chat, and email.
Knowledge base with guides and video tutorials for self-service support.
Onboarding and setup assistance for hardware and software

Pricing and Subscription Plans

EPOS Now offers subscription-based pricing with flexible options.

1. Subscription Plans

Standard Plan:

Includes basic POS features, reporting, and support.
Pricing: From £39 per month.

Premium Plan:

Includes advanced reporting, customer management, and integrations.
Pricing: From £69 per month.

Enterprise Plan:

Custom pricing for large businesses.

2. Hardware Pricing

POS System Bundle:

Includes terminal, printer, and cash drawer.
Starting at £799 (one-time fee).

Optional Accessories:

Barcode scanners, additional printers, and card readers available.

Reliability & Support

System Stability: Minimal downtime, with cloud-based backups for data security.
Customer Support Availability: 24/7 support, though response times may vary.
Software Updates: Regular updates ensure security and feature enhancements.

A Reliable POS Solution for Businesses

EPOS Now is your go-to ally for a robust POS solution. Perfectly suited for retail, hospitality, and service sectors, it stands tall among the competition. Packed with cloud-based features and real-time analytics, it crafts enhanced operational harmony.

With flexible payment options at your fingertips, efficiency becomes second nature. For small and medium-sized businesses looking for a budget-friendly, feature-rich POS, EPOS Now is a reliable option. Versatile and reliable, it’s the perfect partner for your business journey.